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urgent eye care

What is an eye emergency?

An urgent or emergency eye problem is any eye condition of recent onset which is distressing, causing pain or is affecting your vision. Symptoms can include:

  • sudden pain in or around the eye

  • sudden changes in vision

  • sudden vision loss

  • sudden double vision

  • distorted vision

  • new flashes or floaters

  • sensitivity to bright lights

  • injury or trauma to the eye

What to do next

If you think you have a problem requiring urgent attention during our usual opening hours, please contact your nearest Jackson & Co practice for specialist advice.

When you contact us, a member of our team will ask you a series of triage questions. You will then be contacted by an Optometrist or an Optician who will discuss your symptoms and provide you with tailored advice.

Urgent Eye Care

Dependent upon your symptoms we may suggest one of a few options:

  • book a private Ophthalmic Investigation appointment

  • book a routine eye examination

  • attend A&E

  • contact NHS 111

Charges for Ophthalmic Investigation appointments apply.

out of hours

You can contact us while we are closed for urgent eye care advice

Simply send us a message and we will be in touch

This service is available everyday 7am to 10pm

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